I got forced into working a 12-hour shift last night. I should be in bed. But since I've got a load of towels in the dryer anyway, I have to tell this story.
A few days ago I found a book for one of the RPGs I play on ebay. It was a $20 book for $8 - too good to pass up. Place, the seller was from here in Kansas City. If I won I wouldn't even have to pay postage. Sweet!
I first began to worry with the first e-mail I received from the seller. He seemed... strange. But whatever. We made the arrangement for me to come get the book. He told me to call his store ahead of time since he didn't keep his auctions there. Fair enough. I call yesterday and introduce myself as someone who had just won an ebay auction from someone there at the store (the seller never bothered telling me his name. I just assumed he was the owner,) and I had been told to call before coming to pick it up. It takes two people to figure out what it is I'm talking about, both of whom sound like they're about 58 years old, have just come in from a hard day hauling hay bales down on the farm, and have about three teeth between the two of them. Once they understand what it is I'm after, they say the guy I'm after "ain't here. Call back later." And get hung up on. Oookay.
The owner eventually called me back, and he was nice enough unlike his Texas Chainsaw Massacre cronies had been on the phone. I get directions and agree to come pick the book up today. Since I wanted the book and didn't want to put off getting it, I trekked out to where it was after my 12 hour shift... and couldn't find the place to save my life. It wasn't where he said it would be. I call again, he clarifies the directions and then I find it... along with the reason why I couldn't find it.
You see children, I had been looking for something as charmingly urbane as a shopping center. No, the two-story building he described to me is not a fine emporium of widgets, baubles and geegaws, oh no. There, grafted together like some sick, Lovecraftian siamese twin stood a lumpen, mishapen stone building the bottom half - the cracked, peeling letters of its ancient looking sign not visible from the highway at all - was the gaming store. The upper half belonged to an altogether different type of business. A business advertising itself as KANSAS CITY ARTIFICIAL LIMB, INC.
I don't know what's scarier, a game shop attached to an artificial limb provider or vice versa.
The game shop from the outside was a sight to behold, its windows a nightmare of clutter and shabby, dirty junk. But the bullet hole with its lovely three-foot diameter spiderweb of cracks in the glass, that was the crowning touch. But the inside, however, that was the piece de resistance!
This was not a retail store. This was somebody's closet. Expensive action figures and comic book merchandise sloppily crammed into display cases which turned aisles into gauntlets through which one had to squeeze in one's shoulders in order to walk. Comics, gaming books, and magazines - most of them looking like they had been used as doormats at some point in time - lazily piled into racks and bookshelves and left there to rot. Stacks upon stacks of used books not one of which looked sanitary enough to touch. One quadrant of the shop wasn't even a comic/gaming shop at all, but rather some kind of antiques department; creepy old-fashioned dolls, tea sets, and the like adorning pitted, ancient rustic furniture. And the proprietor seemed about as friendly as AIDS. He too looked to have just come in off the hay bale detail and he proceeded to ignore me completely once my transaction was complete. In fact, if he could have ignored me during the transaction, I think he would have. I should have completed the transaction and gotten out, but I just had to look around. Friends, I didn't buy that Exalted book. I rescued it.
I wish I could say such experiences as the one I had today are uncommon, but it is only the worst, not the first, of such places I have seen. Gaming stores go out of business all the time and the proprietors never seem to understand why. It is because very, very few of them are run anything like a business.
arphaxaad and
donkeyjon are two men who run gaming stores and they get it right. Their shops are clean and well-lit. The merchandise is attractively displayed with care taken toward its overall condition. They greet people in a welcoming manner and treat customers well, like customers like to be treated. Sadly, they are the exception. Haybailer Man and his museum of horrors which I toured today are the rule.
I can't count the number of gaming stores I have been in which are so filthy a maggot wouldn't eat there and where the help flat-out ignores you the entire time you were there. Usually said stores are one and the same. I don't mean the help is rude. No, rude would be something. I'm talking about complete, utter denial of your existence. I've been tempted to fake a heart attack in such a store just to see what would happen.
Only slightly less prone to ignoring customers is the gaming store where you have to know the Secret Handshake in order to feel welcome. You gamers probably know the ones I mean. They're the ones where the employees will not willingly speak with or help anyone who is not one of their 7-8 miniature-painting friends who hang out there all day every day and meet there to play CHAINSAW MACHINEFIST 900,000,000,000 every Tuesday night. Another version of this store exists where it is not miniature gaming, but a set of networked computers upon which a group of scary-looking freaks play DEATHMATCH MURDER EARTHQUAKE ONLINE all day and night. This type of store is more blatantly rude than the miniature-gaming counterpart. Both are only slightly cleaner
Then the third type of gaming store I love is the one where everything seems fine until the guy behind the counter - to whom you have shown no rudeness whatsoever - assumes that because you like comic books and games that you must enjoy hearing the F-word more frequently than a groupie on the Wu-Tang Clan tour bus. Yes, I know I cuss like a nun having her asshole tongue-fucked for the very first time by a trans-gendered meth addict, but that doesn't mean I enjoy hearing the word "fuckin" used as both an adjective and an adverb to modify every word of applicable type. I think you motherfuckers fuckin know the kind of fuckin motherfuckers I'm fuckin talking about.
I would like to add that I have never been spoken to this way at Tru-Value Hardware, Chipotle's Mexican Grill, Great American Candle Company, or The Cookie Factory. I have, however, been spoken to this way more than once at gaming stores.
And all any of it does is serve to give the guys who run the GOOD stores a bad name. And I really can't stand that, because they have a hard enough time staying open as it is.
/rant
A few days ago I found a book for one of the RPGs I play on ebay. It was a $20 book for $8 - too good to pass up. Place, the seller was from here in Kansas City. If I won I wouldn't even have to pay postage. Sweet!
I first began to worry with the first e-mail I received from the seller. He seemed... strange. But whatever. We made the arrangement for me to come get the book. He told me to call his store ahead of time since he didn't keep his auctions there. Fair enough. I call yesterday and introduce myself as someone who had just won an ebay auction from someone there at the store (the seller never bothered telling me his name. I just assumed he was the owner,) and I had been told to call before coming to pick it up. It takes two people to figure out what it is I'm talking about, both of whom sound like they're about 58 years old, have just come in from a hard day hauling hay bales down on the farm, and have about three teeth between the two of them. Once they understand what it is I'm after, they say the guy I'm after "ain't here. Call back later." And get hung up on. Oookay.
The owner eventually called me back, and he was nice enough unlike his Texas Chainsaw Massacre cronies had been on the phone. I get directions and agree to come pick the book up today. Since I wanted the book and didn't want to put off getting it, I trekked out to where it was after my 12 hour shift... and couldn't find the place to save my life. It wasn't where he said it would be. I call again, he clarifies the directions and then I find it... along with the reason why I couldn't find it.
You see children, I had been looking for something as charmingly urbane as a shopping center. No, the two-story building he described to me is not a fine emporium of widgets, baubles and geegaws, oh no. There, grafted together like some sick, Lovecraftian siamese twin stood a lumpen, mishapen stone building the bottom half - the cracked, peeling letters of its ancient looking sign not visible from the highway at all - was the gaming store. The upper half belonged to an altogether different type of business. A business advertising itself as KANSAS CITY ARTIFICIAL LIMB, INC.
I don't know what's scarier, a game shop attached to an artificial limb provider or vice versa.
The game shop from the outside was a sight to behold, its windows a nightmare of clutter and shabby, dirty junk. But the bullet hole with its lovely three-foot diameter spiderweb of cracks in the glass, that was the crowning touch. But the inside, however, that was the piece de resistance!
This was not a retail store. This was somebody's closet. Expensive action figures and comic book merchandise sloppily crammed into display cases which turned aisles into gauntlets through which one had to squeeze in one's shoulders in order to walk. Comics, gaming books, and magazines - most of them looking like they had been used as doormats at some point in time - lazily piled into racks and bookshelves and left there to rot. Stacks upon stacks of used books not one of which looked sanitary enough to touch. One quadrant of the shop wasn't even a comic/gaming shop at all, but rather some kind of antiques department; creepy old-fashioned dolls, tea sets, and the like adorning pitted, ancient rustic furniture. And the proprietor seemed about as friendly as AIDS. He too looked to have just come in off the hay bale detail and he proceeded to ignore me completely once my transaction was complete. In fact, if he could have ignored me during the transaction, I think he would have. I should have completed the transaction and gotten out, but I just had to look around. Friends, I didn't buy that Exalted book. I rescued it.
I wish I could say such experiences as the one I had today are uncommon, but it is only the worst, not the first, of such places I have seen. Gaming stores go out of business all the time and the proprietors never seem to understand why. It is because very, very few of them are run anything like a business.
I can't count the number of gaming stores I have been in which are so filthy a maggot wouldn't eat there and where the help flat-out ignores you the entire time you were there. Usually said stores are one and the same. I don't mean the help is rude. No, rude would be something. I'm talking about complete, utter denial of your existence. I've been tempted to fake a heart attack in such a store just to see what would happen.
Only slightly less prone to ignoring customers is the gaming store where you have to know the Secret Handshake in order to feel welcome. You gamers probably know the ones I mean. They're the ones where the employees will not willingly speak with or help anyone who is not one of their 7-8 miniature-painting friends who hang out there all day every day and meet there to play CHAINSAW MACHINEFIST 900,000,000,000 every Tuesday night. Another version of this store exists where it is not miniature gaming, but a set of networked computers upon which a group of scary-looking freaks play DEATHMATCH MURDER EARTHQUAKE ONLINE all day and night. This type of store is more blatantly rude than the miniature-gaming counterpart. Both are only slightly cleaner
Then the third type of gaming store I love is the one where everything seems fine until the guy behind the counter - to whom you have shown no rudeness whatsoever - assumes that because you like comic books and games that you must enjoy hearing the F-word more frequently than a groupie on the Wu-Tang Clan tour bus. Yes, I know I cuss like a nun having her asshole tongue-fucked for the very first time by a trans-gendered meth addict, but that doesn't mean I enjoy hearing the word "fuckin" used as both an adjective and an adverb to modify every word of applicable type. I think you motherfuckers fuckin know the kind of fuckin motherfuckers I'm fuckin talking about.
I would like to add that I have never been spoken to this way at Tru-Value Hardware, Chipotle's Mexican Grill, Great American Candle Company, or The Cookie Factory. I have, however, been spoken to this way more than once at gaming stores.
And all any of it does is serve to give the guys who run the GOOD stores a bad name. And I really can't stand that, because they have a hard enough time staying open as it is.
/rant
no subject
Date: 2006-08-31 08:43 pm (UTC)But yes. Sad, truly sad. :)
no subject
Date: 2006-08-31 10:41 pm (UTC)Monty's is truely a sight to behold. There's some really great bargins in there, but only if you're willing to sort through the dirt and clutter and twenty year old toy collection.
no subject
Date: 2006-09-01 03:03 pm (UTC)no subject
Date: 2006-09-01 03:06 pm (UTC)I know he probably sustained tons of damage from that event, but really so much was wrong in there that could have been fixed just by re-organizing, tidying up, cleaning things off. A few cans of pledge and a mop could do so much in that place. I really have no sympathy for him.
no subject
Date: 2006-09-01 03:21 pm (UTC)no subject
Date: 2006-09-01 03:23 pm (UTC)Also, the scary guy who was there working was Dad. The guy you talked to who actually knows something about gaming stuff is his son, and he's hardly ever around. Sometimes Mom is in there too, and she's about as friendly as a snapping turtle too. And sometimes the grandkids are there too! Woo hoo! Family fun watching the tiny TV and sitting on the floor of that filthy place. *shudders*
It really is a scary, dirty, nasty place. I was amazed when I actually started going to other comic stores that were clean, well-lit, and halfway organized. Completely blew my mind that this was how stores were supposed to be. :)
no subject
Date: 2006-09-01 03:37 pm (UTC)So it's a whole backwoods CLAN that runs this place? Jesus, it's like a comic store you'd find in a Rob Zombie movie!
no subject
Date: 2006-09-01 03:41 pm (UTC)no subject
Date: 2006-09-01 04:06 pm (UTC)no subject
Date: 2006-09-01 04:47 pm (UTC)no subject
Date: 2006-09-01 04:49 pm (UTC)no subject
Date: 2006-09-01 07:44 pm (UTC)The sad thing about Monty's is that if they cleaned it up and organized it, they could be making about 10 times the money they are now. They're one of the only places I can think of that sells comic books, gaming books, regular books (used) and other assorted items of geekery.
no subject
Date: 2006-09-01 03:57 pm (UTC)no subject
Date: 2006-08-31 09:04 pm (UTC)did any of the guys try to lock the door behind you while another unearthed some ancient axe?
I hope you didnt give out your address because when those guys said they did game they meant ... well, the other kind of game. And -as a six year old, or maybe the nun of your story- would put it... YOU'RE IT!
no subject
Date: 2006-09-01 03:11 pm (UTC)Makes me think of the Chinese restaurant I tried on a whim in the same part of town a few years back. Only after I got inside and placed my order did I realize that I might in fact be inside the front-business of an Asian street gang. About six really muscular Asian guys in bandanas and ripped up clothes just lounging around, staring at me with suspicion. Never in my life have I wished more fully that I'd ordered my food "to go."
no subject
Date: 2006-09-01 05:10 pm (UTC)Apparently, the place is a front for a local gang, and doesn't actually serve food to anyone other than gang members. They also served drugs, if we were interested, but if we didn't want drugs, then we weren't welcome.
Interesting things you learn...
no subject
Date: 2006-09-01 05:15 pm (UTC)no subject
Date: 2006-09-01 03:12 pm (UTC)no subject
Date: 2006-09-01 04:12 pm (UTC)no subject
Date: 2006-09-01 04:31 pm (UTC)heh. I'll probably bolt around 6-630..
no subject
Date: 2006-09-01 04:47 pm (UTC)no subject
Date: 2006-09-01 04:51 pm (UTC)no subject
Date: 2006-08-31 09:23 pm (UTC)no subject
Date: 2006-09-01 03:12 pm (UTC)no subject
Date: 2006-09-01 01:11 am (UTC)The store owners we had around here who went out of business were the biggest jackasses ever, and shopping in their stores made me feel bad because it meant I was giving them money.
no subject
Date: 2006-09-01 03:13 pm (UTC)no subject
Date: 2006-09-01 02:31 am (UTC)no subject
Date: 2006-09-01 03:15 pm (UTC)no subject
Date: 2006-09-01 07:26 am (UTC)More importantly, we knew that their store smelled, and that half of their regulars annoyed the other half to no end. So we built a store that was clean, friendly, and professional.
I have never regretted it. And now that Ogre's is out of business, I wonder if I shouldn't thank them for doing us the favor of motivating us to make a decent store.
no subject
Date: 2006-09-01 02:59 pm (UTC)Any pre-release events for Rise of the Shogun going on?
no subject
Date: 2006-09-01 05:23 pm (UTC)no subject
Date: 2006-09-06 06:30 pm (UTC)http://www.ksgamer.com/showevent.php?eventid=279
Also, all of our L5R events are on http://www.ksgamer.com/ if you need to see them.
no subject
Date: 2006-09-06 07:03 pm (UTC)no subject
Date: 2006-09-06 11:39 pm (UTC)no subject
Date: 2006-09-01 04:10 pm (UTC)no subject
Date: 2006-09-01 05:23 pm (UTC)Now, the Patch and Crow's Nest store is really the culmination of our 4 years of blood, sweat, and tears. The Dreamcatcher, sadly, is far more like the store Tyree describes. Our employee who runs it is good, but the store is frequented by, and often inundated with, smelly gamer archetypes. It's gotten so bad that I actually avoid going there.